Frequently Asked Questions

Who does McDowell-Craig sell to?
We sell direct to School Districts and government agencies primarily in California, Washington, and Oregon. We do not sell through dealers or distributors.
Does McDowell-Craig have piggyback contracts or purchasing cooperatives we can buy from?
Yes! Our company has several regional piggyback contracts and co-ops, plus one national contract.
How does the purchasing process work?
Simply contact us with the details of your upcoming project. We will work with you on product specification, space planning, finish selection, quoting, and installation dates. Once your order is placed you will have real-time updates on order status directly from us – the factory.
Does McDowell-Craig have excessively long lead times? Or worse, 11th hour delays due to overseas freight issues, C19, supply chain issues, etc…?

Absolutely not! We are a United States manufacturer with a proven domestic supply chain. 


Our standard lead time is 4-8 weeks. For the busy summer season: let us know about your project(s) as early as possible, we can then reserve the delivery date(s) for you in our production schedule. We believe in an honest approach and never take on more work than we can handle. If we say we will make a delivery date – we will do just that.

How long does a typical installation take?

An entire school can be installed in less than a day. Our classroom furniture is factory assembled and ships blanket wrapped. “Installation” is as simple as removing the blankets and moving the furniture into place before it gets a final cleaning from our professional installation team.

Any further questions feel free to contact us.